Regulations for the provision of services
on the feelit-therapy.pl website
version of August 11, 2022

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These Regulations define the rules for the provision of services via the website at www.feelit-therapy.pl

I. General information
1.     The service is run by the Service Provider  Feel it Paweł Wieczorek, address: Zielonki Wieś, Warszawska 353 05-082, Stare Babice, NIP number: 1181937230, email address: biuro@feel-it.pl
2.     As part of the Website, the Service Provider provides Services in the form of enabling registration for physiotherapy, rehabilitation, dietary services, personal or medical training, consultation and support in the field of sports and regeneration as well as psychological consultations, providing services in this area and creating a User account on the Website.
3.     The Service Provider can be contacted quickly and effectively using e-mail biuro@feel-it.pl.  

II. Definitions
1.    Konsument - a natural person performing a legal transaction not directly related to its business or professional activity.
2.    Konsultant / Consultant - a person providing Online Consultation to the User as part of the Website.
3.     Online consultation - a service provided by the Service Provider in the area of physiotherapy, rehabilitation, dietetics, personal or medical training, sports and regeneration as well as psychology at the price and date indicated in the description of the Online Consultation, lasting 55 minutes or shorter at the User's request, which does not affect the price.
4.    Organization - a legal person or an organizational unit without legal personality, with which the Service Provider connects an oral or written contract for the provision of services, for which the Service Provider will generate a subpage that person's employees or associates will be able to use the Services.
5.     Website Regulations - these regulations, made available in a form that allows the User to save and play it, and to read it by the User at any place and time, available at www .wellnessdlafirm.pl At the request of the User, the Service Provider may also make it available in PDF format by sending it to the e-mail address provided.
6.    Service - website at www.feelit-therapy.pl
7.    Service provider - Feel It Paweł Wieczorek
8.    User - a natural person or a natural person running a business or a representative of a legal person acting on behalf of a legal person or an organizational unit without legal personality using the services provided by the Service Provider as part of the Website or a person using the services provided on the Website on the basis of an agreement concluded between the Service Provider and the Organization. To use the Online Consulting, the User must be at least 18 years of age. The User is understood to mean both the Logged in User and the Non-Logged User.
9.    Logged User - User who uses the Website and the services provided after creating an account on the Website and logging into the account.
10.    Unlogged User - User who uses the Website and the services provided without registering an account on the Website.
11.     Services - services provided by the Service Provider in the form of physiotherapy, rehabilitation, dietary services, personal or medical training, consultations and support in the field of sports and regeneration as well as psychological, providing services in this area and creating a User account on the Website.
12.     Stationary Service - a service provided stationary by the Service Provider in the form of physiotherapy, rehabilitation, dietary services, personal or medical training, consultation and support in the field of sports and sports also psychological consultations.

III. Types and scope of the Services provided
1.     The User may use the Website both without creating an account and when creating an account.
2.    Creating an account on the Website requires the User to register on a subpage under the address provided individually by the Service Provider and generated for the Organization and its employees or associates. For this purpose, the User provides data in the form of name and surname and work e-mail address, accepts the Regulations, decides on the consent to the sending of commercial information and confirms the willingness to create an Account with the "registration" button.
3.     As part of the Website, the User may use the Services in the form of an Online Consultation or sign up for an Online Consultation or a Stationary Service ._cc781905-5cde-3194-bb3b-136db
4.    N On the subpage at the address provided individually by the Service Provider generated for the Organization, services are presented with an indication of the scope of Online Consultation or Stationary Service, Online Workshop or Webinar, as well as prices and available dates and times of services. The description of some Services and their prices may also be available to other Users.

5.     To sign up for an Online Consultation or Stationary Service, Online Workshop or Webinar:
1.     go to the subpage at the address provided individually by the Service Provider generated for the Organization and select the Online Consultation or Stationary Service or Online Workshop that interests the User and its implementation date or in the case of a User not using the Website on the basis of the Service Provider's agreement with the Organization - enter the generally available subpage of the Website with the description and price of the Service and select the Service that interests the User,
2.     after selecting Online Consultation or Stationary Service or Online Workshop or Webinar, confirm that you want to save by pressing "Save",
3.     make payments for Online Consultation or Stationary Service or Online Workshop or Webinar at the price specified in the description; payment is possible only via the PayU website. This does not apply to Users on behalf of whom or for whom the Organization has paid for the Service.
4.     after saving, the User will receive a confirmation of subscription to the e-mail address provided by him, along with information about the place of the service provided or an invitation to communicate online via the communicator.
6.     Online consultations take place via a videoconference platform in the form of Skype or Google Meet or MS Teams or another indicated by the Service Provider. By subscribing to the Online Consultation, the User agrees to use the videoconference platform indicated by the Service Provider as the messenger used for the provision of Online Consulting.
7.     Online workshops take place via a videoconference platform in the form of Skype or Google Meets or MS Teams or another indicated by the Service Provider. By subscribing to the Online Workshop, the User agrees to use the videoconferencing platform indicated by the Service Provider as a communicator used to provide the Online Workshop.
8.    Webinary are held using a tool in the form of a videoconference platform in the form of Click Meeting or another indicated by the Service Provider. By subscribing to the Webinar, the User agrees to use the videoconference platform indicated by the Service Provider as a messenger for the provision of the Webinar.
9.     For successful subscription to Online Consultation, Stationary Service, Online Workshop or Webinar, it is necessary to confirm acceptance of the Regulations.
10.     In order to use the Service, the User, after connecting to the videoconference platform, provides a nickname and work e-mail address.
11.     The information on the Services and prices on the website pages do not constitute an offer within the meaning of the Civil Code, but are only an invitation to submit a purchase offer by the User. the number of specific Services under strict conditions. Placing an order by the Service Provider in the form of a subscription for the Service means that he submits an offer to buy the services ordered. This does not apply to Services provided to Users on the basis of an agreement concluded between the Service Provider and the Organization.
12.     The information contained on the pages or provided as part of the Online Consultation, Online Workshop or Webinar is not covered by any warranty. The Online Consultations offered may differ in details from the information provided on the Website, as the detailed course of the Online Consulting is set by the User together with the Consultant / Consultant.
13.     All prices on the Website are given in Polish zlotys (PLN) and are gross prices. upon completion of the ordering procedure by the Customer (order confirmation by the Service Center) ._ cc781905-5cde-3194-bb3b-136bad5cf58d_

IV. Terms of Service

1.    Registering an account on the Website is a conclusion between the Service Provider and the User of an agreement for the provision of services to create an account on the Website and enable subscription for a Stationary Service or subscription for an Online Consultation, Workshop or Webinar on the terms set out in these Regulations. 
2.     Signing up for an Online Consultation or Stationary Service or Online Workshop or Webinar by a User Not Logged in or a User Logged in constitutes the conclusion of the Service Provider Agreement, which is concluded between the Service Provider and that The User for the provision of Online Consulting, Stationary Service, Online Workshop or Webinar, respectively.
3.     The service provider conducts ongoing supervision over the technical functioning of the Website, ensuring its correct operation and is responsible for its correct operation in the scope of provided services.
4.     The service provider is obliged to perform the service without defects and is liable if the service is defective, in particular due to physical or legal defects.
5.     The Service Provider will start providing the Services after the conclusion of the Agreement and after paying the price indicated on the Website for Online Consultation, Stationary Service, Online Workshop or Webinar. Users who are employees or associates of the Organization may be released from the obligation to pay the price paid by the Organization on their behalf. Information on this subject will be displayed on the screen of such User before saving.
6.     The User who is a Consumer may withdraw from the contract within 14 days from the conclusion of the contract, i.e. in terms of creating an account on the Website from the moment of creating an account and providing services in Online Consultation, Online Workshop, Webinar or subscription to the Stationary Service from the moment of subscription for the selected Service, subject to the provisions of paragraph 7 and 8 below.
7.    If the User is a Consumer, the Service Provider will be able to start providing services after 14 days from the conclusion of the Agreement, and on an earlier date if the User agrees to provide services on time for which he signed up. Commencement of an Online Consultation, Online Workshop, Webinar or appearance for the Stationary Service on the selected date is understood as giving such consent.
8.     Before the service begins, the Service Provider informs that after the Service Provider fulfills the service, the User will lose the right to withdraw from the contract.

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V. Rules for the provision of Services

1.     The user is obliged to comply with the provisions of these Regulations, as well as to use the Website in accordance with its purpose and refrain from any activity that may disrupt its proper functioning, in particular through the use of specific software and devices.
2.     The User is also obliged to use the Services in a manner consistent with social and moral standards and the law, in particular not to provide content that violates the rights of the Service Provider and Consultants / Consultants or third parties violating their personal rights and intellectual property rights, including copyrights and any other content inciting violence, hatred, containing pornographic, vulgar, obscene, hateful, aggressive, discriminatory and other content.
3.    Konsultant / Consultant may interrupt the Online Consultation in the event of disclosure of the events referred to in paragraph 2 above. Discontinuation of the Consultation will not result in a refund of the price paid.

VI. Technical requirements necessary to use the Services

1.     The use of services provided on the Website is possible provided that the User's ICT system meets the following minimum technical requirements:
a) use of the selected browser: Mozilla Firefox, Safari, Google Chrome, Opera, Internet Explorer supporting CSS and Java Script, in the latest version;
b) Internet access,
c) pop-up windows support enabled - recommended,
d) Microsoft Windows XP operating system or higher, Linux, OSX 10.4 or higher,
e) functional speakers and a microphone, and in the case of an Online Consultation, also a webcam,
f) with respect to certain videoconferencing platforms, there may be an obligation imposed by this platform to have a user account on that platform to connect to the Service Provider. Before providing the Service, the Service Provider informs the User about the type of videoconference platform through which the Service is provided.
2.     Restrictions on the use of cookies may affect some of the functionalities available on the Website.
3.     The service provider is not responsible for excessively overloaded Internet connection of the User, as well as other interconnections. He is also not responsible for any disruptions in the functioning of the Website caused by unauthorized interference by Users, in any way independent of the Service Provider.
4.     In the event of the need to make changes and improvements to the system, or to carry out maintenance work or equipment failure, the Service Provider reserves the right to temporarily interrupt the Service. Users will be notified of the above-mentioned technical breaks and their duration via a message sent to the e-mail address provided when creating the account or information published on the Website.

VII. Processing of personal data

1.     The processing of personal data on the Website is defined in the Privacy Policy published on the Website at www.wellnessdlafirm.pl/politykaprywatnosci.
2.     The Service Provider is the Data Controller provided in connection with and for the purpose of providing services on the Website.
3.     In order to make a payment, the User also provides payment details required by PayU. The administrator of this data is PayU - the User should read the PayU privacy policy when registering.
VIII. Complaints
1.     A User who is a Consumer may take advantage of the warranty and file a complaint in connection with an incorrectly performed Service. For the avoidance of doubt, a consumer is not considered a person using the Services on the basis of an agreement concluded between the Service Provider and the Organization.
2.     The complaint should contain a detailed description of the reason why the User believes that the Service was performed contrary to the contract._cc781905-5cde-3194-bb3b-136dbad
3.     Complaints should be reported to the e-mail address biuro@feel-it.pl 
4.     The consumer may submit a complaint within the warranty period specified by generally applicable law ._cc781905-5cde-3194-bb3b-136_bad5cf58d
5.     The complaint will be considered within 14 days from the date of filing the complaint.
6.     If the Service provided has defects, the Consumer has the right to demand that the defects be repaired or removed. The consumer is obliged to indicate the defects of the service and set a deadline for repairing them. In the event of failure to remove the defects within the prescribed period, if the Service has been defective, the Consumer has the right to demand a refund of the price for the Service.
7.     The consumer may also submit a complaint on the above terms in relation to all Services provided on the Website, including the services of creating an account on the Website, with the reservation that the creation of the account is not payable and has no financial consequences for maintaining an account on the Website on any of the parties.

IX. Final Provisions
1.     The service provider reserves the right to amend these Regulations for the following important reasons:
a) if the replacement of the Regulations is necessary due to a change in the provisions of generally applicable law or due to the recognition of the provisions of the Regulations as illegal - in this respect, respectively;
b) fulfillment of the obligation resulting from a legally valid court decision or decision of administrative bodies;
c) changes resulting from security reasons, including those aimed at preventing the use of the service in a manner inconsistent with the law or these Regulations;  
d) introduce significant changes in the functioning of the Service, including those related to technical or technological progress, including changes in the Service Provider's systems;
e) implementation of new functionalities and services on the platform.
2.     The regulations covering the changes introduced in accordance with the preceding paragraph will be made available to Users on the Website with 14 days in advance. The User has the option to terminate the contract for the provision of Services within 14 days of making the changes, if he does not accept the new version of the Regulations, and in the period between the publication of the amended Regulations and its entry into force, he / she signed up for a Service that has not yet taken place.
3.    Changes to the Regulations introduced for reasons other than those indicated in par. 2 above, in particular involving the introduction of new Services, will not modify the content of contracts concluded with Users based on the version of the Regulations in force at the time of concluding this contract.
4.     In order to resolve any dispute with the Seller, the consumer may use the ODR platform available at: http://ec.europa.eu/consumers/odr /.
5.     Cosmetic changes to the Regulations, which do not affect the terms of the Services provided, do not require publication in accordance with paragraph 2 above.
6.     These Regulations are available on the pages included in the Website and at the seat of the Service Provider, indicated in these Regulations.
7.     The template of the complaint is Appendix No. 1 to the Regulations and the template of the declaration of withdrawal from the contract concluded electronically Appendix No. 2 to the Regulations.

Annex No. 1 to the Regulations - complaint form

________________________________________________________
(place, date)
__________________________________________
First name and last name

__________________________________________
Address

__________________________________________
E-mail adress

COMPLAINT

Service provided by Feel It:
Date of service:
Reason for complaint:

What were the disadvantages of the Service provided?

Bank account number to which the payment is to be refunded:

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Signature

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Annex No. 2 to the Regulations - the form of the declaration of withdrawal from the Agreement

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________________________________________________________
(place, date)
__________________________________________
First name and last name

__________________________________________
Address

__________________________________________
E-mail adress

Declaration of withdrawal from an electronic contract

I declare that I withdraw from the Agreement concluded electronically with Feel It Tomasz Świderski on ________
Please return my benefit to the bank account kept in the Bank____________________ number: ___________________________________________________________________

____________________________________
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It is not necessary to provide a reason for withdrawal from the contract. We want our clients to be satisfied and we will be grateful if you share your opinion with us:
___________________________________________________________________________

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